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Garfield Heights
Garfield Heights

Twinsburg
Twinsburg
Telephone Calls
Patients are welcome to call the office with questions. The office telephone is answered daily from 8:30 am to 4:30 pm. These would be ideal hours to make non-emergent calls when your records are readily available.

When you contact the office, your call will not be answered by an automated attendant, but rather by one of our office staff. Please provide them with a brief description of the nature of your call (ie. medical, billing, surgical scheduling), and they will direct you to the most appropriate person to address your concern.

After hours, for urgent medical needs or questions, the physician on call can be reached by calling the Physicians Answering Service at one of our office numbers. 216-662-1900 or 330-425-7400

You may leave a brief message with the Answering Service. They will page the doctor on call, who will then call you back. If your telephone does not accept blocked calls, or you have privacy manager, we may not be able to get through to you. Please disable these services, or call from a phone that does not have these features, to enable us to get back with you promptly. The office policy is that prescriptions will not be filled after hours, or on weekends. If you need a refill, please have the foresight to call the office days before your next refill is due.
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